LEGAL_FRAMEWORK

1. Data Controller Identity

AetherNovaSystems, registered at Calle de la Noguera 2, Planta Baja, Orusco de Tajuña, Madrid, Spain, is the data controller responsible for the processing of personal data collected through this website. For any privacy-related inquiry, contact us at [email protected].

2. Categories of Data Processed

We process the following categories of personal data: (a) identification data including name and email address submitted through the contact form; (b) technical data including IP address, browser type, operating system, and referring URLs collected automatically via server logs; (c) geolocation data only when explicitly provided by the user through embedded map interactions.

3. Legal Basis for Processing

All personal data processing is conducted under the following legal bases as defined in Article 6 of Regulation (EU) 2016/679 (GDPR): (a) consent given by the data subject for contact form submissions; (b) legitimate interest in ensuring website security and preventing fraud through server log analysis; (c) performance of a contract when engaging in service delivery following a commercial inquiry.

4. Data Retention Periods

Contact form submissions are retained for a maximum of 12 months from the date of submission unless a commercial relationship is established. Server log data is automatically purged after 30 days. Contract-related data is retained for the duration of the service agreement plus 6 years in compliance with Spanish commercial record-keeping obligations.

5. Data Recipients and Transfers

Personal data is not sold, rented, or disclosed to third parties for marketing purposes. Data may be shared with: (a) hosting infrastructure providers operating within the European Economic Area for the sole purpose of website operation; (b) payment processing partners in the context of service transactions, subject to their own GDPR-compliant data processing agreements. No data transfers outside the EEA are conducted without adequate safeguards as defined in Chapter V of the GDPR.

6. Data Subject Rights

In accordance with Articles 15 through 22 of the GDPR, data subjects have the right to: access their personal data, rectify inaccurate data, request erasure (right to be forgotten), restrict processing, data portability, object to processing, and not be subject to automated decision-making. To exercise any of these rights, submit a written request to [email protected]. We will respond within 30 days of receipt.

7. Right to Lodge a Complaint

Data subjects have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos - AEPD) at https://www.aepd.es if they believe their data protection rights have been infringed.

1. Cookie Policy Scope

This Cookies Policy explains how AetherNovaSystems, located at Calle de la Noguera 2, Planta Baja, Orusco de Tajuña, Madrid, Spain, uses cookies and equivalent tracking technologies when users access our website. This policy is issued in compliance with Article 13 of the GDPR and the Spanish Law on Information Society Services (LSSI-CE).

2. What Are Cookies

Cookies are small text files placed on a user's device by a website. They serve to store preferences, remember session states, and enable certain functional features. Similar technologies include localStorage and sessionStorage, which operate on the same device without transmitting data to a server.

3. Cookies Used by This Website

This website uses only strictly necessary cookies: (a) a single localStorage entry named aethernova_cookie_accepted which stores the user's cookie consent preference. This entry contains no personal data, is stored only on the user's local device, and is never transmitted to any server. No analytics, advertising, or third-party tracking cookies are deployed.

4. Cookie Consent Mechanism

Upon first visiting the website, a cookie consent banner is displayed. The user must actively click the acceptance trigger to dismiss the banner and record their consent preference in localStorage. No cookies or localStorage entries are set prior to the user's explicit action. The user may clear their localStorage at any time through their browser settings, which will re-trigger the consent banner on the next visit.

5. Third-Party Services

This website embeds a Google Maps iframe on the contact page. Google may set cookies through this embedded content. Users are advised to review Google's privacy policy at https://policies.google.com/privacy for information on how Google processes data collected through map embeds. AetherNovaSystems has no control over cookies set by Google through this embed.

6. Managing Cookies

Users can manage or delete cookies through their browser settings at any time. Disabling necessary cookies may affect the functionality of the cookie consent banner. All major browsers provide instructions for cookie management in their help documentation.

1. General Reimbursement Policy

AetherNovaSystems, operating from Calle de la Noguera 2, Planta Baja, Orusco de Tajuña, Madrid, Spain, applies the following reimbursement terms to all service engagements. By initiating a service contract, the client acknowledges and accepts these terms in full.

2. Digital Service Exemptions

Under the Spanish Consumers and Users Act (Real Decreto Legislativo 1/2007), digital content services that have been fully delivered with the consumer's prior express consent and acknowledgment of the loss of the right of withdrawal are exempt from the standard 14-day withdrawal period. Since all services provided by AetherNovaSystems involve bespoke digital development work, the right of withdrawal is waived once the service has commenced.

3. Milestone-Based Reimbursement

For projects structured around defined milestones, reimbursement is calculated based on the proportion of completed work relative to the total project scope: (a) if termination occurs before the first deliverable, 70% of any advance payment is refundable within 14 business days; (b) if termination occurs after the first deliverable but before the final delivery, reimbursement is calculated proportionally based on verified completed milestones minus a 20% administrative overhead; (c) after final delivery and client acceptance, no reimbursement is applicable.

4. Non-Delivery Guarantee

If AetherNovaSystems fails to deliver the agreed service within the specified timeframe due to circumstances within our control, the client is entitled to a full refund of any payments made. This guarantee does not apply to delays caused by the client's failure to provide required materials, feedback, or access to necessary systems within agreed timeframes.

5. Refund Processing

Approved reimbursements are processed within 14 business days via the original payment method. If the original payment method is unavailable, an alternative method will be agreed upon in writing. All refund requests must be submitted in writing to [email protected].

6. Dispute Resolution

Any dispute arising from this reimbursement policy shall first be subject to good-faith mediation. If mediation fails within 30 days, the dispute shall be submitted to the competent courts of Madrid, Spain, in accordance with applicable Spanish consumer protection legislation.

1. Parties and Scope

This Service Agreement is entered into between AetherNovaSystems, with registered address at Calle de la Noguera 2, Planta Baja, Orusco de Tajuña, Madrid, Spain (hereinafter "the Provider"), and the client entity or individual engaging the Provider's services (hereinafter "the Client"). This agreement governs all service engagements initiated through the website contact form or direct communication.

2. Service Delivery

All services are delivered as described in the project proposal or statement of work provided to the Client prior to engagement commencement. The Provider commits to delivering services with professional diligence and in accordance with industry-standard practices for geospatial web application development. Deliverables will be provided in agreed formats and through agreed channels as specified in the project proposal.

3. Client Obligations

The Client shall: (a) provide all necessary materials, data, and access credentials required for service delivery in a timely manner; (b) designate a primary point of contact with decision-making authority for project approvals; (c) review and provide feedback on deliverables within 5 business days of submission; (d) ensure that all data provided to the Provider is lawfully obtained and that the Client has the right to use such data in the context of the commissioned work.

4. Intellectual Property

Upon full payment of all agreed fees, the Client receives a non-exclusive, perpetual license to use all custom-developed code, designs, and deliverables produced specifically for the Client under the engagement. The Provider retains the right to use general methodologies, frameworks, and non-client-specific techniques developed during the course of the engagement. Pre-existing libraries and third-party components remain subject to their original license terms.

5. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information shared during the course of the engagement. This obligation survives the termination of the agreement for a period of 24 months. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.

6. Limitation of Liability

The Provider's total liability under any engagement shall not exceed the total fees paid by the Client for the specific service giving rise to the claim. The Provider shall not be liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of revenue, data, or business opportunity.

7. Governing Law

This agreement is governed by the laws of Spain. Any dispute arising from or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain. Both parties agree to attempt good-faith resolution of disputes before initiating formal legal proceedings.

8. Amendments

The Provider reserves the right to update these terms. Changes take effect upon publication on this page. Continued engagement after changes constitutes acceptance. Clients will be notified of material changes via email when a commercial relationship exists.